01
Claims processing systems
End-to-end claims workflows — intake, assessment, approval, settlement — with SLA tracking at every stage.
Industries — Insurance
From claim to settlement, without the paper mountain.
Claims automation, policy administration, and document intelligence for insurers, TPAs, and brokers — systems that settle faster while keeping every decision defensible.
Where we help.
02
Policy administration
Quote, bind, endorse, renew: policy lifecycles modeled cleanly enough to survive product changes.
03
Broker & agent portals
Self-service portals that cut turnaround on quotes, endorsements, and commission statements.
04
Regulatory reporting
Audit-ready data pipelines and reporting aligned to regulator formats.
AI, applied to insurance.
Production AI use cases we build for this industry — governed, secure, and measured against outcomes.
AI use case
Claims document intelligence
Extraction and classification across claim forms, medical reports, and surveyor documents — days become minutes.
AI use case
Fraud signal detection
ML scoring that surfaces anomalous claims for investigator attention, with explainable reasons.
AI use case
Underwriting assistance
Document AI that assembles risk profiles from submissions, so underwriters decide faster.
AI use case
Policyholder assistants
Governed chat for claim status, policy queries, and first-notice-of-loss capture.
Frequently asked questions.
How much of claims processing can actually be automated?
Typically 60–80% of document handling and routing; final judgement stays with adjusters through review gates on every AI-assisted step.
Can you integrate with our existing policy admin system?
Yes — we build around existing cores via their APIs or data layers, modernizing incrementally rather than demanding replacement.
How is AI decision-making kept defensible?
Every extraction and score is logged with inputs, model version, and confidence; human approval gates sit before any consequential action.
Do you work with TPAs and brokers, or only insurers?
All three — claims systems for TPAs, portals for brokers, and core platforms for insurers.
Use cases
Where we put technology to work in insurance
FNOL intake automation
Claims lodged by form, email, or photo extracted into structured cases and routed by severity in minutes.
Claims triage models
Straight-through processing for simple claims; complex ones routed to the right adjuster with context.
Adjuster workbenches
Case files, documents, and AI-drafted summaries in one screen — human judgment, machine preparation.
Underwriting submission AI
Broker submissions structured on arrival; exposure data extracted and enriched for faster quote turnaround.
Policy administration modernization
Legacy policy systems strangler-fig migrated to maintainable platforms without coverage disruption.
Chargeback & dispute automation
Evidence assembly and response workflows powered by our ChargebackZero product experience.
In depth
Insurance technology: from paper-heavy processes to intelligent workflows
Insurance runs on documents and decisions — applications, policies, claims, adjuster notes — which makes it one of the highest-yield industries for intelligent automation. We build policy administration, claims intake, broker portals, and the document AI that reads what used to pile up.
Claims is where the transformation shows first: FNOL intake that extracts facts from forms, photos, and emails; triage models that route simple claims to fast lanes; and adjuster workbenches where AI drafts summaries humans verify. Cycle times drop from weeks to days while leakage and rework fall.
Underwriting benefits equally: submission ingestion, exposure data structured automatically, and predictive risk scores beside every application. All of it integrates with your core platforms, and all of it ships with the audit trails and access controls regulators expect.
Claims cycle compression
Document AI + triage routing cuts settlement times from weeks to days.
Underwriting throughput
Submissions structured on arrival — underwriters decide, not re-type.
Regulator-ready records
Every automated decision logged, explainable, and reviewable.